Help Centre

Learn Synthix

Detailed guides for buyers and sellers using the marketplace.

Store setup

Complete your profile, upload your banner/avatar, choose store categories, register equipment and check your public storefront.

Open guide
  1. Open Dashboard → Settings
  2. Add store name, bio, banner and avatar
  3. Choose main craft category
  4. Register equipment so buyers understand your capability
  5. Preview storefront

Listing products

Create physical product listings with images, category, price, shipping price and shipping destinations.

Open guide
  1. Dashboard → Products → Add listing
  2. Choose Product as listing type
  3. Upload clear product images
  4. Set price and seller-managed shipping
  5. Publish when ready

Listing services

Create services separately from products using base price plus unit pricing such as per hour, gram, volume or job.

Open guide
  1. Choose Service as listing type
  2. Set base project price
  3. Add per-hour/per-weight/per-volume rates
  4. Explain materials and turnaround
  5. Accept quote requests from your storefront

Orders and shipping

Buyers pay through WooCommerce. Sellers handle packing, dispatch and shipping details like eBay-style sellers.

Open guide
  1. Customer pays through checkout
  2. Order appears in seller dashboard
  3. Seller ships using their own courier/rates
  4. Seller updates order progress
  5. Payout is handled through Dokan withdrawal settings

Custom quotes

Buyers can send custom requests with STL, 3MF, STEP, OBJ or images. Sellers respond and convert work into an order.

Open guide
  1. Buyer opens Request Quote
  2. Uploads files and project details
  3. Seller reviews in Quotes/Orders area
  4. Seller agrees scope and price
  5. Payment is processed through WooCommerce

Growth tools

Ranks, contests, badges, equipment, reviews and sponsored placements help sellers build trust.

Open guide
  1. Earn XP from sales and reviews
  2. Enter contests automatically
  3. Register equipment
  4. Use sponsored listings after payment
  5. Keep reviews and response time strong

Payments and withdrawals

WooCommerce collects buyer payments. Dokan calculates seller balance and withdrawal requests.

Open guide
  1. Enable WooCommerce payment gateway
  2. Set Dokan commission
  3. Choose withdrawal methods
  4. Sellers request withdrawals
  5. Admin processes payouts according to policy